Resume

PERSONAL STATEMENT 

Highly motivated self-taught developer with a strong foundation in C#. Thrives in fast-paced environments, prioritising tasks to ensure efficient service for a high volume of customers. Quick learner seeking a role to contribute to a team environment and expand his knowledge. Actively engaged in online courses to broaden his skill set and stay current with industry trends. Transitioning from bartending to pursuing a career in Software Development, leveraging my passion for technology and problem-solving.

KEY SKILLS AND ACHIEVEMENTS 

  • C# – Substantial fundamental understanding gained by following the Udemy course: The Complete C# Masterclass and building personal projects.
  • Visual Studio – Firm understanding gained through hands-on experience building personal projects.
  • Docker – Sturdy understanding gained through hosting personal projects and their dependencies in docker containers on cloud servers.
  • Git – Strong understanding gained through version control on personal projects.
  • Exceptional punctuality and organisation skills.
  • Excellent customer service and problem-solving.
  • Quick to learn and proficient at adapting to new situations, demonstrating the ability to tackle challenges efficiently and easily.

IT CAREERApprentice IT Technician

  • Kept familiar with up-and-coming technologies that could benefit the organisation or personal performance. 
  • Wrote and updated technical documentation and when applicable ensured documentation stays up to date.  
  • Participated in appropriate software training when required to enhance my technical knowledge. 
  • Shadowed the Senior Technicians to enhance technical knowledge in key areas such as:
    • Hardware component identification and functionality.
    • Hardware assembly and disassembly.
    • Hardware troubleshooting and maintenance.
    • Network configuration and troubleshooting.
    • Software installations and configuration.
    • Providing technical support to customers.

CURRENT ROLEBar Supervisor 

  • Provided exceptional service to a diverse clientele, ensuring a positive and memorable experience.
  • Effectively communicated with patrons, clarifying orders, resolving issues promptly, and diffusing tense situations.
  • Reorganised the till system, improving efficiency and reducing errors.
  • Implemented a printer in the kitchen, guaranteeing readability and minimal errors
  • Prioritised drink orders during peak hours, ensuring minimal wait times for customers.
  • Identified and resolved equipment malfunctions quickly and efficiently, minimising service disruptions.
  • Curated a seasonal cocktail menu featuring innovative and well-received drink creations.
  • Maintained accurate cash drawers, balancing transactions with minimal discrepancies.